Family Eye Care Centers - Sandusky

They went out of their way to squeeze me (a new patient) in to a busy schedule last minute so I was able to be seen to address a concern. They are the absolute best - thank you so much again :)

We had an exceptionally good experience with this practice! We were able to schedule an appointment quickly. The receptionist was very kind and helpful. Dr Zigulis and the assistant working with us went above and beyond to find a test that would satisfy the requirements for an uncommon form my son needed to have completed. We are so grateful for the patience and extraordinary care we received!

They saw us promptly, we had no issues with my daughter's appointment. The optometrist made my 4 y.o daughter very comfortable and was sweet to her. Needless to say she's excited to come again for her checkup next year 👍 They have a cute kids area and not to mention, they're in town Sandusky so they're easily accessible. Bonus that the staff is very friendly.

What a wonderful place! There was some confusion about my appointment when I showed up but they managed to squeeze me in for an eye exam. I don't remember the staffs names but the lady who checked me in was so extremely helpful and nice... the staff member I had that did all the testing before I saw the actual eye doctor was so very nice and accommodating, 3xs she got me a glass of water during my visit, she went above and beyond... the eye doctor I saw was very polite and had a wonderful personality, shook my hand right when he came in the room, I appreciate a doctor of any kind who actually can communicate in layman's terms and talks TO you and not AT you. My last task while there was picking out new frames and the lady who helped me was just as nice and polite as everyone else I encountered... everyone was polite and down to earth...I have Caresource insurance and many doctors offices treat you like a 2nd rate citizen the second they know you have Caresource or any state provided insurance... that did not happen here and they have no idea how much that is truly appreciated. I would absolutely recommend them based on my visit today.

So impressed with my first appointment! This team is incredibly knowledgeable and up-to-date on what's going on in the eye care field. The customer care was outstanding. Dr. Hicks is SO impressive! They give you the time you need - I didn't feel like they simply "processed" me. I highly recommend these professionals!